J'ai postulé en ligne. Le processus a pris 3 jours. J'ai passé un entretien chez Lowell (Leeds, England) en févr. 2019
Entretien
I had a phone interview with competency questions, followed by a face to face interview with the same questions and a role play. The 1:1 interview was the following day, some of my colleagues attended a group interview rather than a 1:1.
Questions d'entretien [1]
Question 1
Name a time you went above and beyond to help a customer.
Thank you for taking the time to leave a review.
It is great to hear your interview went well and you have accepted the role as a Customer Account Associate with us! Welcome to Lowell- we wish you the best of luck with us.
Expérience neutre
Entretien moyen
Candidature
J'ai passé un entretien chez Lowell (Leeds, England)
Entretien
Long process, asked alot of questions and given mock calls to read through. Interviewer was lovely and friendly but very much sold how easy it was to meet all targets and get commission. Didn't discuss how mentally taxing the negative calls are and constantly being pushed to do better.
J'ai postulé via un recruteur. Le processus a pris 4 jours. J'ai passé un entretien chez Lowell (Leeds, England) en févr. 2020
Entretien
I initially applied for a Legal Recoveries Associate which I was unsuccessful due to lack of experience. I received a call from Anete who advised me of this but then offered me the opportunity to have a phone interview for the Customer Account Associate position (I can’t thank Anete enough for doing this ) phone interview was a chat through my CV, explaining the role and a couple of competency based questions. I was then invited to attend an assessment day/interview which consisted of an ice breaker, group exercise, role play call and a competency based interview.
Questions d'entretien [2]
Question 1
Give an example of a time you were in a pressure situation. How did you handle it? What was the outcome?
