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      Entretiens chez LightspeedEntretiens d’embauche pour Support Specialist II chez LightspeedEntretien chez Lightspeed


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      Entretien pour Support Specialist II

      31 janv. 2025
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez Lightspeed en déc. 2024

      Entretien

      Since the very first screening call, the experience was great. The recruiter made the screening process so easy I felt it was a regular conversation with a friend. They asked pertinent questions and kept me on the loop throughout the whole recruitment process. Even when at first I did not get the position, they were transparent about it. I had multiple job interviews in the past but I never had this great of an experience with any other company. At first I did not get the position, but they assure me that if anything came up I would be contacted and they followed through with their word. To be honest, there was nothing I could consider even consider negative about the recruitment process and I really appreciated this. All in all, this was the best interview process I have experienced.

      Questions d'entretien [1]

      Question 1

      They asked me questions about troubleshooting an issue with their products and how to resolve it if I was in the position.
      1 réponse
      avatar
      Réponse de Lightspeed
      1y
      Hi there, We're delighted to hear that you had a positive interviewing experience with us. We strive to offer the best possible candidate experience and so this feedback is very much appreciated. Thank you for sharing your experience, and welcome aboard! -The Talent Acquisition team

      Autres retours d’entretien d’embauche pour un poste comme Support Specialist II chez Lightspeed

      Entretien pour Support Specialist II

      6 nov. 2021
      Employé (anonyme)
      Montréal, QC
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé via la recommandation d'un employé. Le processus a pris 2 semaines. J'ai passé un entretien chez Lightspeed (Montréal, QC) en nov. 2021

      Entretien

      The interview process took 2 weeks in total, and was made of 4 interviews of about an hour each. As mentioned by other candidates on Glassdoor, it is not stressful and feels like a conversation, it's really about checking if there s a fit or not. The first interview was a HR screening, the second a computer-based technical interview (not difficult), the third one was about checking my skills with several role-plays (to check how the candidate would interact with the clients), and the last one a cultural interview (to check how the candidate would interact with the team). The final answer was given over the phone. The team seems very professional yet friendly, there are lots of questions, but no tricky ones that could make a candidate feel unease, so it seemed they really wanted to see if there would be a win-win by giving a job offer

      Questions d'entretien [2]

      Question 1

      1. How would you interact with an angry customer that can't find how to log in to his/her account ?
      1 réponse

      Question 2

      2. When is a time a customer was really happy about the service you provided?
      1 réponse
      avatar
      Réponse de Lightspeed
      4y
      Hi there, thank you for taking the time to share your experience interviewing with Lightspeed. We truly appreciate your positive feedback!