J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Kaplan en mai 2009
Entretien
I had an immediate e-mail response when I replied via Craigslist. The Center Manager asked to schedule a phone interview for the next day. The phone interview lasted about twenty minutes and the questions were fairly canned and scripted. At the end of it I was invited for a face-to-face interview to take place the following week.
The face-to-face interview was fairly bland, and they didn't ask very difficult questions. It was hard to elicit any kind of smile or friendliness out of the manager. The marketing coordinator also was there, and she brought a little life into the interview, but not much. They essentially laid out the job conditions and wanted to know if I was OK with them.
They waited a week to extend an offer to "interview other candidates."
Questions d'entretien [1]
Question 1
How do you motivate yourself in challenging situations?
I remember I had an online interview with two staff, and then had admin tasks after the interview on the same day, like using Microsoft excel and replying an email.
J'ai postulé en ligne. J'ai passé un entretien chez Kaplan
Entretien
First a written case study - respond to the customer as a Kaplan's employee.
Second mock phone call with one of Kaplan's senior employees who pretend to be a student calling to inquire about one of the preparation courses.
J'ai postulé via la recommandation d'un employé. Le processus a pris 2 semaines. J'ai passé un entretien chez Kaplan (New York, NY)
Entretien
They hire from within first. They are big on referrals from employees.
Interview style Casual / Basic.
Group interview style. Each person asked a question.
They you had to do a demonstration (teach something, convince them on something,etc. ) - you choose the topic.