J'ai postulé via un recruteur. Le processus a pris 1 jour. J'ai passé un entretien chez Kantar (Londres, Angleterre) en mai 2018
Entretien
Telephone interview about your skills and experience and also about the company then a competency based interview regarding dealing with a customer query via email and a face to face interview
J'ai postulé en ligne. Le processus a pris 7 semaines. J'ai passé un entretien chez Kantar (Londres, Angleterre) en sept. 2020
Entretien
The whole process was way too long. I applied end of August and HR contacted me via email to answer some questions. The next stage was a task where I had to answer customers' reviews and emails. The final stage was a video interview with couple members of the team which I had in mid-September. The interview was long and felt more like an interrogation than an interview. I received an answer in the beginning of October but by then I already found another job.
Questions d'entretien [1]
Question 1
What is your knowledge of the company?
What interests you about this role?
Why do you feel this is the right position for you?
Tell me about your work experience in relation to customer service/contact centres?
What are your salary expectations?