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      Entretiens chez JCPenneyEntretiens d’embauche pour Customer Service Sales Associate chez JCPenneyEntretien chez JCPenney


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      Entretien pour Customer Service Sales Associate

      29 janv. 2015
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien facile

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Sales Associate chez JCPenney

      Entretien pour Customer Service Sales Associate

      31 juill. 2017
      Employé (anonyme)
      League City, TX
      Offre acceptée

      Candidature

      J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien chez JCPenney en nov. 2011

      Entretien

      After submitting an application on the computer, you will either receive a phone call or have to keep showing up to "check on the status" of your application. Either way, an in-person interview will be scheduled (it's actually two but it happens on the same day). First, you meet with a supervisor, he/she will ask you a series of your basic, "run-of-the-mill" questions. Then, you'll meet and interview with the store manager (if he/she is not available then you'll just have to settle for the second in command). This is where (if he/she approves of you) he/she will assign you to a department (e.g. Home, Men's, Lingerie, etc.) and offer you your wage.

      Questions d'entretien [1]

      Question 1

      None, every question is pretty much straightforward, typical, and expected.... Such as "What do you do if a customer is looking for a particular item that we do not have in their particular size/color?"
      1 réponse
      Expérience positive
      Entretien facile

      Candidature

      Le processus a pris 2 semaines. J'ai passé un entretien chez JCPenney (League City, TX)

      Entretien

      I really don't remember as it was over twenty years ago. I believe it was very brief, and they hired me on quickly because I had a referral from a long time employee with a great reputation.

      Questions d'entretien [1]

      Question 1

      What are your strengths/weaknesses?
      Répondre à cette question

      Entretien pour Customer Service Sales Associate

      8 juill. 2016
      Candidat à l'entretien anonyme
      Bay Shore, NY
      Aucune offre
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 5 jours. J'ai passé un entretien chez JCPenney (Bay Shore, NY) en juill. 2016

      Entretien

      I applied to JC Penney on July 3rd and I got a call back on July 6th. The initial call was a mini interview. She asked me a few questions that needed little to no knowledge of anything really. She asked about my work experience, what did I do there, why did I leave my last job, have I worked since then, my availability, do I have transportation & things like that. I had the interview later on that week. It was a group interview and it's basically just going through a lot of scenarios. First they give you a product that you have to do a pitch for like on shark tank and then you work with the group to see which product would be best and then you pitch that product to the manager or whoever is interviewing you, and then you do roleplaying where they are the customer and you have to help them pick out what they need. After that was over, she called us individually to another room and asked a few more questions, I listed a few of those questions below. She informed me of their salary(which is 9.00 an hour) and that a background check would have to be cleared before I could be hired and she said that can take up to a week. The whole process took about 25 to 30 minutes. The woman was very nice and welcoming. I felt like I missed up a couple times but she said I did well.

      Questions d'entretien [3]

      Question 1

      How did you deal with a difficult customer at your last job
      Répondre à cette question

      Question 2

      What does customer service mean to you
      Répondre à cette question

      Question 3

      Am I currently in school and if so what are you majoring in
      Répondre à cette question

      Entretien pour Customer Service Sales Associate

      19 janv. 2016
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé en personne. J'ai passé un entretien chez JCPenney

      Entretien

      Very friendly, ask common questions. Manager was very nice, and flexible hours. Decent pay, but hard to get any type of appreciation. Shoe department very competitive, only give you 1% commission on each pair that you sale. Be careful for fellow associates, some are greedy and steal commission.

      Questions d'entretien [1]

      Question 1

      If you have 3 customers and 1 is ready to pay how would you handle it?
      Répondre à cette question