General questions relating to financial investigations. They conducted a preliminary interview to determine whether you're a viable candidate for the job, followed by a formal interview (virtual). There was a mini written questionnaire and scenario they requested to be completed.

I applied online through USAJobs.gov. After submitting my application, I received an email about two weeks later inviting me to complete an online assessment. A month after that, I was contacted for a phone interview. Interview Process: Online Assessment: A timed test with multiple-choice questions focused on customer service scenarios, basic tax knowledge, and problem-solving. Phone Interview: A 30-minute structured interview with two IRS employees. They asked behavioral and situational questions using the STAR method (Situation, Task, Action, Result). Background Check & Fingerprinting: After passing the interview, I had to complete a background check, which included fingerprinting and employment verification. This process took about 4-6 weeks. Interview Questions: