J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Hyland
Entretien
I applied roughly 2-3 weeks before I heard back about an interview. I was invited for a video interview using Zoom the next week. I was interviewed by two technical support managers. I was asked questions regarding my customer service abilities and prior technical support experience. The interview felt like a nice conversation about abilities and wasn't stressful at all. There weren't any intense technical questions. Overall a very good interview experience.
Questions d'entretien [1]
Question 1
Tell me about yourself and your qualifications for this job. Tell me about a time a customer received something that didn't meet their expectations. How did you handle that situation?