J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien chez Hyatt (Austin, TX) en mai 2011
Entretien
I applied online and received an call within a week to come in for an interview. It was sort of a cattle call interview, and there were probably 50 people waiting to interview for multiple positions within the company. There were several rounds starting with HR, then upper level department directors. After passing each round, I was moved on to the next one until the final round which was interviewing with the departments direct managers. The first several were business professional and mostly checking for quality assurance and the last felt like they were confirming a personality fit. It was efficient and effective. I believe it lasted about 3 hours.
Questions d'entretien [1]
Question 1
I don't remember specific questions but as this was a customer facing position, the focus was on customer service and professionalism. There were questions about how to handle situations with all levels of interaction including disgruntled customers.
They asked how I would respond to certain scenarios. What I would do in other scenarios. Overall nothing too hard and why I wanted to work there. They want to make sure you’ll stay calm in all scenarios
I started applying to work for the Hyatt back in 2020 with only two years of experience for a front desk position. Fast forward to now 2024, with nearly 6 years of front desk experience and still can't even land a basic entry level position. Submitted an application, and was automatically denied the very next day, no interview whatsoever.
Apparently six years of experience isn't enough. You need a Bachelor's degree to work the front desk and check people in. Either that or the person at HR is pulling names out of hats.
Questions d'entretien [1]
Question 1
Submitted an application for the front desk. Got rejected 12 hours later with no contact. Even with 6 years of experience.
J'ai postulé en ligne. Le processus a pris 2 jours. J'ai passé un entretien chez Hyatt (Conroe, TX) en nov. 2023
Entretien
It was easy, just answer truthfully and say things about yourself and you’re hired. You must bring your id and other personal information about self that will identify you to the employer.
Questions d'entretien [1]
Question 1
What have you done for work in past 2 years?
What qualifications do you have?
Have you helped customers in any unique way?