I applied online and received an email for a follow-up assessment. Once that was completed, I received a phone call to schedule an interview not much soon after. I spoke with an extremely nice man who explained the job and asked me some clarifying questions as he went along such as "does this sound like something you'd be interested in doing" etc, After that he went over my resume with me, asked questions about my work experience, and asked why I wanted to work for Hyatt. We spent the next 15 minutes answering questions that I had. The whole interview in total lasted a little under 30 minutes. Right after, I got an email about paperwork (which I believe he sent too early but was my biggest clue I had gotten the job). About 2.5 weeks later I got a phone call saying they pushed back the training date and offered me the position. My advice: do your research on the company! This way you are prepared with questions for the interviewer. Also, pay attention when they are speaking!! My interviewer mentioned key points that I picked up on and was able to ask questions about later. I'm now in training and love every minute of it :D