Group Discussion is a selection process used to assess a candidate's communication skills, teamwork, leadership, critical thinking, and knowledge on current affairs or specific topics The Personal HR (Human Resource) Interview evaluates a candidate’s personality, behavior, attitude, cultural fit, and soft skills.

2 round - First interview with HR all basic questions like About yourself, Hobbies, Why Customers service. Second round with manager - Questions about the company, What uk About this role, Explained a bit about it like told that phones won't be allowed there