1y
We're truly sorry to hear that your experience did not meet expectations. At Helix, we strive to ensure a smooth and respectful interview process, and we regret that this was not your experience.
While we are unable to investigate this specific issue without more details, we would be happy to review your case directly. Please feel free to reach out to me at andrea.clarkson@helix.com, and I will personally look into it.
Additionally, we have found that on multiple occasions, interview requests from our Talent Acquisition team can end up in spam or junk folders due to individual inbox filters. If you have not received a follow-up, we encourage checking those folders, as the majority of missed interview requests are often found there.
We appreciate your feedback and will continue to refine our processes to provide a better experience for all candidates.
Best,
Andrea Clarkson
Head of Recruitment | Helix