J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien chez HSBC en juill. 2015
Entretien
I applied online and was called for a phone interview the next day. The interview was straight forward and only lasted 20 minutes. The interviewer was friendly and asked questions about my previous work experience, education and why I applied for HSBC and specifically the role which I applied for. I was also asked some competency questions but these were fairly straight forward, such as "What is good customer service?" and why is it important to resolve customer complaints during the first conversation?"
Questions d'entretien [2]
Question 1
Why is it important to resolve customer complaints during the first conversation?
Submit online application and passed online simulation, similar to what role would entail. Had a telephone interview, then in person interview at the building. Interview was okay but started late and felt rushed. Completed online based interview. Lengthy process for minimum salary, and long hours. Took 14 days to hear back. Not worth the hassle
J'ai passé un entretien chez HSBC (Birmingham, Angleterre)
Entretien
I was invited to do an online assessment that was about answering a fake call from a customer and helping them through a banking problem they were having, then a screening call, finally an in-person interview
Easy enough , staff nice , star questions , be confident , make eye contact , be enthusiastic show skills , enjoy it , try hard . Ask questions like a typical day