The HCL Global Service Desk interview typically involves three rounds: an aptitude test, a communication skills assessment, and a technical interview focusing on IT concepts and customer service knowledge to gain industry.
Autres retours d’entretien d’embauche pour un poste comme Global Service Desk Analyst chez HCLTech
The interview process was a usual process, nothing but the common nervousness. The panelist were polite, and they asked questions regarding myself, my education, and some scenarios. They gave me ample time to think as well.
Questions d'entretien [1]
Question 1
How would you handle a client whose technology has malfunctioned and demands immediate enquiry but most of your staff is busy?
J'ai postulé via un établissement d'enseignement supérieur ou universitaire. J'ai passé un entretien chez HCLTech (Jaipur, Rajasthan) en janv. 2025
Entretien
interview was remotely through college campus
There was 2 rounds one was PI and next was HR
In PI round you would be asked everything from your CV and counter questions based on your answers