J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez H&R Block (Boston, MA) en déc. 2013
Entretien
Interview was really long.It was mostly questions to see how one will act in certain situations with regards to customer. Took almost an hour to complete interview. Ask a little background information about myself and wanted to make sure I was able to complete the tasks assigned. They sent me an email stating they were not going to continue with my application then called me and made an offer to an office that would be of better convenience for me. Paper work for employment is all done online.
Questions d'entretien [1]
Question 1
How would reassure a customer who is angry and you don't know the answer to his question or what he is asking.
J'ai passé un entretien chez H&R Block (Gainesville, FL)
Entretien
The interviewer was very nice and straightforward . I felt like I was being taken seriously. Also very informative and didn't feel like I was being cheated out of information about the company.
J'ai passé un entretien chez H&R Block (Edmonton, AB)
Entretien
very relaxed, Professional and straight forward. One of the best I have had in the recent years. The interviewer wants to get to know you and how you and how you will fit int the team
Questions d'entretien [1]
Question 1
What was the best customer service experience you have had
J'ai postulé en ligne. Le processus a pris 4 jours. J'ai passé un entretien chez H&R Block (Virginia Beach, VA) en mars 2025
Entretien
very easy and simple interviewer was very kind and knowledgeable. Asked general questions about work history and benefits. Told me what they expected from people interviewing for the position also work hours and how the office is like a family.