Amazing! Very detailed and thorough. Very positive and not intimidating at all. Such a responding staff. They were begging a new interview procedure by paper, rather than off the head questions. More by-by-book.

Didn't get more than 10 minutes into the interview since the manager's first question was fundamentally biased and rude - she insisted that my experience working in the plaza across the street was grossly different and subpar from working in a mall, but couldn't explain how it was different. She said because where I worked it was self serve. I told her she's misinformed, it's not self-serve and all I did there were the things she claimed I must not do because I don't work in a mall. "Well it's still different." How so? I couldn't tell you, because she couldn't tell me. It was obvious to me she was setting me up to fail - insisting I fail - because she didn't want to give genuine unprejudiced consideration to a transgender candidate. I've worked in the same mall for five years now and can confirm it's not different. I still give the same level of service I did working in the plaza across the street. Why? Because we share the same customer base. It was the most bizarre thing for her to latch onto, but I think she just needed any random reason to be simultaneously superior and have a valid reason to reject me that isn't "I'm a bigot."