J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez GoCardless (Londres, Angleterre) en juill. 2016
Entretien
First: Easy quick phone interview about 20 min
Second: In-house office interview about 45 min with an office tour and further details of the position
and mock phone calls
Third: Another in-house office interview training cases
Questions d'entretien [1]
Question 1
Tell me about yourself
Why do you want to work in this company
Why did you decide to apply a role within customer service support
A situation dealing with a difficult client or colleague
What useful piece of feedback have you ever received
What do you think is the most important aspect of customer service
J'ai postulé via une agence de recrutement. J'ai passé un entretien chez GoCardless
Entretien
Basic process. Went to the office, manager asked good questions to make sure I had experience, did a 30min practical exercise, really liked sigi , lovely lovely man. Got an offer within the hour
Questions d'entretien [1]
Question 1
Experience in client facing roles? Tools? Comfortable on phones
The interview consists of several stages including:
- Phone interview
- Take home task
- Onsite interviews
- Onsite task
All stages were very professional, well handled and made sense in the interview process.
Questions d'entretien [1]
Question 1
The onsite interviews are split into role fit and values fit. The first is competency based and the second is personal values.