* 1. Tell me about your IT background? * 2. In a ticketing system, how do you prioritize tickets and projects when there's a lot of them; if they are [all] mission critical, how would you handle? * 3. Tell me about a time when you had to take ownership/ accountability for work outside scope of job responsibilities * 4. Do you know what PowerShell is? * 5. If a group policy fails to update how would you resolve that issue? * 6. Can you tell me the difference between a switch and a router? * 7. What is the difference between TCP/UDP? * 8. What are the layers of the OSI model (be ready to go through ALLL 7) …. And why it’s used * 9. What is grep (think Linux)? * 10. How to pull up system processes in Linux command line