The interview has three parts which are x-ray object recognition test, written competency test and a short interview. I was told that if you passed these three tests, there will be a longer interview like 30 minutes in one or two weeks. Obviously, the x-ray test is the most difficult one causeonly a few of us passed. However, it's ok for me.My tips are to sit close to the screen and focus on the images. The competency test is just simple questions to test your English, math, logic thinking skills. The interview took only 5-7 minutes. There are questions like availability, speak French or not, previous customer service experience. I felt I was doing well but one week later, they rejected me.