J'ai postulé en personne. J'ai passé un entretien chez Firstsource Solutions
Entretien
General Assessment, voice test and typing test and will take about a week for a reply from their side and training will be provided for 3 months and quality check on calls and and there wil 2 interviews initially and they will call you for other details
Questions d'entretien [1]
Question 1
General communication skills and knowledge and experience in Customer Service
J'ai passé un entretien chez Firstsource Solutions
Entretien
I had one online interview, it was very easy, asked me couple of competency questions and offered me the job soon. I don’t know the process now but they always used to hire many candidates
J'ai postulé via une autre source. J'ai passé un entretien chez Firstsource Solutions (Mumbai) en sept. 2025
Entretien
Group interview, then solo. Felt out of place at first but the company wanted to be upfront and maybe "weed out" people who weren't interested in the lower pay and work load. The solo interview was a series of questions that were about my past experience and how I would handle an irate customer.
Questions d'entretien [1]
Question 1
How many calls I would take at my last place of employment
J'ai postulé en ligne. Le processus a pris 5 jours. J'ai passé un entretien chez Firstsource Solutions (Houston, TX)
Entretien
Easy interview i had two interview 1 on camera and other over the phone. Pretty much the second interview went over ever. It was call a informative session where everything was went over and questions were being asked
Questions d'entretien [1]
Question 1
Asked about previous roles and what would you do in certain situations