This was not a real interview. I was given a two minute overview and then asked my availability. The whole process took less than 30 minutes. At the end I was told my starting salary, how bonuses were supposed to be obtained and my training start date.

The first stage was usually an initial screening call where basic questions were asked about my experience, availability, and motivation for applying. This was fairly relaxed and focused on confirming eligibility for the role. The main interview involved competency-based questions, such as handling difficult customers, working under pressure, and meeting targets.