Lengthy, rewarding, educational. The process took about a month and a half, and had a few stages with many different people on staff involved. They rely heavily on cultural compatibility when deciding to move forward to each interview in the process. Education, aptitude and ability are very important, but possessing the intangible qualities first, and foremost, are their priority and a huge reason why they are such a fast growing company with an extremely low rate of attrition both on the staff and customer sides. Love it here!