Multiple styles from recorded prompts, a phone, and in person (pre-covid)
5ish recoded prompts where I needed to respond with a video recorded response.
Corporate phone interview
In person local interview
Questions d'entretien [1]
Question 1
Can you name a situation where you had an issue as a customer and how a customer service associate did something right.
J'ai postulé via la recommandation d'un employé. Le processus a pris 2 semaines. J'ai passé un entretien chez Ferguson en sept. 2013
Entretien
Simple process, friendly and efficient. I had been recommended by former manager to the regional VP, who interviewed me personally to configure the right position to match my skillset and career advancement goals at the time.
Questions d'entretien [1]
Question 1
Background general questions, and if I was willing to stay in the area. Expertise with A/R.
J'ai postulé via un établissement d'enseignement supérieur ou universitaire. Le processus a pris 4 semaines. J'ai passé un entretien chez Ferguson (Houston, TX) en oct. 2016
Entretien
Process took 4+ weeks. 3 rounds of interviews: video recording, phone, in person. One of the better interview processes I have gone through. Every step of the way was handled greatly by Ferguson and they truly care about your experience. They allow candidates multiples areas to pursue within the Sales position and bring in many associates to further give the candidate more insight into the company. Currently waiting for a decision.
Questions d'entretien [1]
Question 1
Customer service related questions
basic behavioral(they really want to see if you fit in their culture)
Be yourself but also prove yourself to be a great fit. They want go getters.