J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez FedPoint en janv. 2024
Entretien
I had two interviews with them. Seemed like they liked me a lot. Didn't hear from them for about a week after the second interview so I sent a follow up email to the woman who I did my first interview with. I was told I would hear from her personally with an accept or reject. The next day after the follow up I got a generic mass email saying I didn't get the job from HR, with no explanation as to why. Disappointing.
Autres retours d’entretien d’embauche pour un poste comme Customer Service Representative chez FedPoint
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez FedPoint (Columbia, SC) en avr. 2024
Entretien
3 different interviews with three different people , the first is the recruiter and if you pass her questions she’ll schedule you for the 2nd interview with a team lead and if you pass the team lead questions the recruiter will schedule you with the last interview with the hiring manager.
All interviews questions they asked ,they want you to answered S.T.A.R based and if you can do that you’ll be moved on to the next steps.
Questions d'entretien [1]
Question 1
Tell me about a time when you had to deliver bad news to a customer.
Describe a time u resolve a customer issue?
What programs you used at your previous job ?
Tell me about a time you corrected a coworker mistake.
Can you share an example of a time when you had to handle multiple customer requests simultaneously?
How did you prioritize and manage them?
J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez FedPoint (Tennessee City, TN) en févr. 2024
Entretien
3 stages of the process and it will be with three different people through out the company. It is nerve racking, but was worth it. Great people and they work with you, not against you.
Questions d'entretien [1]
Question 1
The most difficult part is the assessment test. You have to have good memory.