J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Fanatics (Wembley, Angleterre) en juin 2024
Entretien
Group activity, role play of bad and good customer interaction and how to deal with it, and how to address issues at a work place and what to avoid and what not to let pass.
Questions d'entretien [1]
Question 1
They asked about availability and the timings of shifts
J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez Fanatics (Wembley, Angleterre) en juin 2024
Entretien
They showed us around Wembley Stadium and outside, told us the locations of the stalls. Then showed us how to use the tills and talked about the rules and expecations of the role. At the end we sat in the staff room and they showed a powerpoint of info about the company and upcoming events.
Questions d'entretien [1]
Question 1
Made us act out, in groups, what good customer service looks like and what bad customer service looks like, and then those watching would say what they noticed
J'ai postulé en ligne. J'ai passé un entretien chez Fanatics (Milan) en mai 2024
Entretien
The conversation was similar to an informal discussion between friends— clear and direct communication about work hours, location, and pay. The discussion about my resume was quick since it was previously analyzed in detail by HR.
Questions d'entretien [1]
Question 1
Why do you think your previous work experience is relevant to this position?