Quick on the phone screen then one in-person interview. The phone screen was asking about who you are, interest and baseline experience. In person is more about what you would be a good fit, interest within the industry, and scheduling.
J'ai postulé via la recommandation d'un employé. J'ai passé un entretien chez Equinox en juin 2017
Entretien
Great people I interviewed with, asked very thoughtful questions. They do hire very pretty people though, or take looks highly into consideration. They paid for parking and were timely. The questions were not too difficult, they take customer service and white-glove very seriously due to working with well off members.
It was a straightforward, single interview with the manager. Nothing hard just the basic interview questions and questions about your past experience in customer service. It was easy and not threatening
The interview process felt like a conversation, yes it is important to talk about professional skills but I liked that they also focused on you as a person in the process.