I was initially contacted by a recruiter via email and asked to apply online. I did so and then confirmed I'd like to move forward to the phone screen. She called me some days later and we had a 15 minute chat about my experiences and the job. She then had a local manager contact me for a phone interview. This phone interview was even shorter than the screen and we set up an in-person interview. I arrived 10 mins early to the location and the interviewer was 15 mins late. Once in the office, I was awkwardly seated a solid 6-7 feet away from her desk where she was seated and asked very routine questions. It lasted about a half hour. She told me I'd hear from them by Friday (this was a Monday). I confirmed if I would hear back no matter the decision and she said I would. Today is the following Tuesday and I'd not heard a thing. Overall, it seems the importance of sales and competitiveness is something recruiters gloss over to get people in the door. I was made to believe this would be primarily a customer service position and as I spoke more and more to them, more details came through which suggested this would likely not be a great fit, which felt like a waste of time to me.