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      Elevance Health

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      Entretiens chez Elevance HealthEntretiens d’embauche pour Customer Care Representative I chez Elevance HealthEntretien chez Elevance Health


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      Entretien pour Customer Care Representative I

      21 juin 2018
      Employé (anonyme)
      New York, NY

      Autres retours d’entretien d’embauche pour un poste comme Customer Care Representative I chez Elevance Health

      Entretien pour Customer Care Representative

      4 oct. 2024
      Candidat à l'entretien anonyme
      Columbus, GA
      Offre refusée
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Elevance Health (New York, NY)

      Entretien

      After applying online on May 20, I received an email to do an online assessment on May 22. The next day I got another email that contained a link for scheduling my phone screening interview. Once I clicked on the link, there were no available time slots, so I contacted a department to inquire about when time slots would be available. Couple of hours later, I was able to schedule the phone screening. Screening took about 30 minutes, the interviewer asked questions about my resume and two STAR based questions. A week after the screening, received an email from hiring manager about the details of the position and more screening questions that I was asked to answer via email. After answering those prescreening questions, the next day I received another email about scheduling a teleconference panel interview which I had later that day. The panel interview was more in depth, I was sent three questions to have answered before the interview and present to the panel, after presenting my answers to the activity, the panel asked a slew of questions to get a feel for my personality, work ethic, compatibility for the position. This interview took 45 minutes. A week and a half after my panel interview, I was extended an offer by a recruiter and now waiting for background check to clear. Overall interview process was simple and easy. Every week there seemed to be a new step of the interviewing/hiring process that I was on. It’s important to know your strengths and weaknesses.

      Questions d'entretien [2]

      Question 1

      Name a time when you had to deal with an irate customer?
      Répondre à cette question

      Question 2

      What would your previous employer say about how you work with others?
      Répondre à cette question
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Elevance Health (Columbus, GA) en sept. 2024

      Entretien

      The first interview was a recorded Q&A. You had 3 tries to get the recorded response you wanted. The second interview was a 30 minute interview on Microsoft Teams. The manager was polite, personable, and the interview was casual.

      Questions d'entretien [1]

      Question 1

      Tell me about a time you had to deal with a difficult customer.
      1 réponse

      Entretien pour Customer Care Representative

      3 oct. 2023
      Employé (anonyme)
      New York, NY
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Elevance Health (New York, NY) en sept. 2023

      Entretien

      Web camera interview then a second interview. Job offer a week later. Job offer was sent via Email and then quick phone call for offer. Congratulations letter followed the same day and then background check

      Questions d'entretien [1]

      Question 1

      Tell me about a time where you had a difficult customer and how you handled it?
      Répondre à cette question

      Entretien pour Customer Care Representative

      12 juill. 2023
      Employé (anonyme)
      Winston-Salem, NC
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 5 jours. J'ai passé un entretien chez Elevance Health (Winston-Salem, NC)

      Entretien

      Interview was good , they asks lots of questions just answer them with confidence I say . Questions can get a little tricky in the interview but you can do it

      Questions d'entretien [1]

      Question 1

      Name a time when you went above and beyond
      Répondre à cette question