The interview process was smooth and well-structured. It started with an initial HR screening to discuss my background and the role, followed by a technical assessment covering troubleshooting and IT support scenarios. Next was a technical interview with an IT manager, where I answered problem-solving questions and real-world support cases. The final round was a conversation with the hiring manager, focusing on soft skills and handling IT issues. Shortly after, I received an offer. The process was efficient, with clear communication throughout.