Three stages. 1st is an on line competency test after filling out the usual application. Then a short phone interview before being invited to a shop interview. All 1-2-1 and very friendly.

Online assessment (this was 5 questions asked on a online chat style interview). Telephone interview - straight forward, why you would like to work for EE etc. Experience day - telling you abit more about the company and what its like to work for EE. Interview day in person - listen to a agent on call then take your face to face interview which consisted of a 5 minute presentation and competency based questions.