The interview process went much longer than I would have imagined it to the point when I got the last interview, I generally lost any interest for the job. The process spanned two months which feels like an eternity in pandemic times. The interview is composed of a phone screen, a Word exercise as well as two rounds of 1:1 interviews with at least two employees on Zoom (as this is during the pandemic). Throughout the interviews, I noticed that the interviewers, who emphasized they aren't part of the project and were not given a lot of information regarding the day-to-day responsibilities as well as mission for the role. For a company as big as DoorDash to have such mismanagement is baffling and not surprising since this is usually the case with many startups and unicorns. They were generally nice however it seemed to me they were quite distracted constantly and were looking at their phones while I was answering my questions. Both interviews took over 30 minutes long and were generally used to gauge my interest in the role as well as how my experiences would fit in this role. So for those who are hoping to apply with the role, I implore you to brush up your Excel skills and realize this is essentially a data analyst role. Plus, throughout the interviews, I realized there is a lot of miscommunication between departments and Customer Experience as other departments view the role as a customer facing role, while the Customer Experience teams views it as a data analyst role. If you don’t have a clear vision of what to expect with role because of management, then polish up the visions first before putting the applications online. Additionally, we are currently in a pandemic where millions are without jobs so to go with this process for over 2 months when people are struggling to find ends meet is jarring and unacceptable.

Long and unesscesary. No real insight into the role. No discussion of culture. Unable to gage questions being asked to policies implemented and expectations laid out by the company. No real understanding of role.