It was somewhat haphazard. The first time I came in for an interview, I was told that the District Manager would be late. He then could not attend, and I had to reschedule. The second time, he was again late but at least this time I was permitted to wait until he arrived, almost an hour after my own timely arrival. The interview itself was a bit random, as their computer system was down and they couldn't access my application. Luckily, they knew that I was supposed to be there, so this was only a minor impediment. It contributed to a longer interview than I am accustomed to, as they required me to re-answer many questions I had answered on the application. This was not a problem, and I feel I actually got to know them better this way.