9y
We are sorry you feel had a negative experience during our interview process. We feel one of our strengths is that we are very open with our candidates who apply. There are many companies who use “smoke and mirror” techniques in recruiting and we refuse to. Our Account Coordinator position is our entry level position in our account services team. When discussing compensation, we are honest if the amount we pay is lower than the amount a candidate has indicated as their desired amount. Although this candidate was told our salary was low compared to their desired amount, our salaries are competitive with similar positions throughout the Greenville area.
We have made a lot of changes through the last year, and we believe this is what the individual was referring to when they stated you should focus on the positive reviews. We have never asked employees to pad the site with positive reviews. We have over 70 employees and our numbers would be much higher than 6 for the year if this was the case. We are very honest about our strengths and opportunities to impress, we welcome all feedback, especially if we can learn from it.
As we have all guests sign in and sign out, there is no individual who waited 1.5 hours to be interviewed as this individual stated. It may have been in reference to us changing the order of the interviewers, but all candidates are greeted and moved through the system appropriately.