I've dealt with a lot of disorganized or incompetent companies and application processes, but this one takes the cake and devours it. Summary: don't trust anything they describe about the job, don't bother with their extremely long and buggy applications and tests, and just avoid this place altogether.
To begin with, it was a very misleading job posting (and also a misleading company name as it’s actually called ESV Capital). Despite the title, the description said it was for their Product Knowledge Curator position, pitched as the owner of their knowledge base with duties listed as reviewing support tickets, root cause analysis where it’s needed, and technical documentation writing. The vague requirements reinforced the knowledge base and technical writing aspects of the job and asked for five years of experience in a list of possible related job descriptions, several of which I have performed in depth. This sounded like a job I could easily do, and despite the fact that it would be a salary cut, the telecommuting and flexible hours they offered made it sound worth it. They neglected to note the fact that they had one MAJOR requirement for the job that was nonnegotiable.
I went through a multi-step application process that took over five hours and was vague and filled with bugs in their testing platform (confirmed by the first interviewer). There were behavioral type questions, writing samples, a conversational audio sample, an approximation of an IQ test, and finally a SQL test using a platform that simply didn't work as described. The SQL test was the only technical skills test of the application. Their IT "support" and HR "help" teams actively made things worse: one of them was nice enough to reach out to me, but then they all ignored or avoided all but one of the questions and concerns I raised about the application and tests. Despite this, I stupidly chose to finish the application anyway. Had it not been poorly worded and filled with bugs, the tests themselves seemed easy enough, albeit quite tedious.
Despite the application and tests telling me I failed due to the bugs in the system, I was selected for an interview. I went through multiple interviews only to be told in the last 10 minutes of the second one that the job is ONLY for an experienced software developer who can program in a wide variety of different languages. They barely cared about the technical writing aspect in comparison, despite all previous evidence to the contrary. This nonnegotiable requirement was never in the job description, never in any part of the five hours of applications and tests, never mentioned in the first interview, and only brought up near the end of the second interview.
Between the applications, tests, bugs, dealing with IT and HR, and the interviews, Crossover wasted a full workday of my time and effort. I chose to spend another 15-20 minutes writing this, so that one’s on me. This was the worst application/interview process I have ever encountered, and I will be avoiding all of Crossover's job postings from now on.