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      Cox Communications

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      Entretiens chez Cox CommunicationsEntretiens d’embauche pour Technical Support Representative chez Cox CommunicationsEntretien chez Cox Communications


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      Entretien pour Technical Support Representative

      3 sept. 2015
      Employé (anonyme)
      Offre acceptée
      Expérience positive

      Autres retours d’entretien d’embauche pour un poste comme Technical Support Representative chez Cox Communications

      Entretien pour Technical Support Representative

      21 oct. 2017
      Candidat à l'entretien anonyme
      Phoenix, AZ
      Aucune offre
      Entretien difficile

      Candidature

      J'ai passé un entretien chez Cox Communications

      Entretien

      Hiring process was pretty fast i applied on indeed three days later I received an email saying there were interested in moving forward with the process I then received an invitation for an hour assessment test witch wasn't to difficult basic assessment were their trying to confuse you buy just pay attention to the questions after finishing my assessment I emailed the recruiter who contacted me and seemed pretty anxious for me to finish the assessment and let her know I completed it her response was thank you and twenty mins later I received a phone call saying I had passed the assessment and they were ready for the phone interview phone interview was about twenty mins long and very helpful for my face to face interview which was scheduled the very next day the face to fact was a star interview so please br prepared to answer your question in that format it was concluded by having to role play I was extremely nervous they seemed to take the job pretty serious and but overall I felt the interview went great later that evening the recruiter called and let me offered me the job I'm very excited training starts in a month

      Questions d'entretien [1]

      Question 1

      What's the first thing you do when your cable goes out
      1 réponse
      3
      Expérience négative
      Entretien difficile

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 jours. J'ai passé un entretien chez Cox Communications (Phoenix, AZ) en oct. 2017

      Entretien

      Applied online and did online testing for personality and technical expertise. Telephone interview to determine if background matches for position. Appointment set for next day on-site interview with two employees. STAR format for almost all questions (six or seven STAR questions plus additional background questions).

      Questions d'entretien [1]

      Question 1

      Describe a time you had conflict with someone else on your team. How did you manage it and what was the result?
      Répondre à cette question

      Entretien pour Technical Support Representative

      19 juill. 2017
      Candidat à l'entretien anonyme
      Phoenix, AZ
      Aucune offre
      Expérience neutre
      Entretien difficile

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Cox Communications (Phoenix, AZ) en juill. 2017

      Entretien

      Over the phone interview being that I'm out of state. The questions were very hard when trying to answer them in the STAR format. I was literally sweating. The interviewer Sonya and Shannon were pretty relaxed and laid back. I practiced with the question that the recruiter sent me but it was entirely different. I was expecting the over and beyond question. I had the perfect answer for it, in my previous job i went above and beyond that i was actually wined and dined from a company, the guy even wrote to his CEO in Spain. His entire business ran off the internet and his personal router was giving him trouble it was an amazing feeling. I also received several thank you cards from my customers some contained money. Based on the questions they asked, i dont think ill get an offer. I however was hired and received an offer from them before but i had death after death in my family and I didn't think my mental state was well enough for me to start.

      Questions d'entretien [1]

      Question 1

      Describe a goal that you've met? Why Cox? tell me a time when the rules changed and you weren't in agreement with? Tell me a skill of yours? The questions are easy to answer but when thinking of the STAR format it just threw me completely off with my answers.
      Répondre à cette question
      5

      Entretien pour Technical Support Representative

      25 sept. 2017
      Employé (anonyme)
      Omaha, NE
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Cox Communications (Omaha, NE) en avr. 2017

      Entretien

      test on my computer, 1 phone interview, 1 face to face interview. had me answer regular interview questions then he left the room and called a phone in the office and i had a script and has to fix an issue for him and sell him something on value like HBO.

      Questions d'entretien [1]

      Question 1

      how do you react in a irate sitsuation?
      1 réponse