J'ai postulé en ligne. Le processus a pris 5 jours. J'ai passé un entretien chez Cox Communications (New York, NY) en déc. 2017
Entretien
I was contacted via email and offered testing which i passed. Was set up a phone interview which I was told that I did great at. I felt the face to face went really really well. They asked about times I had to sell services and a time I had an odd situation. We were laughing and joking yet I was not offered the job so I'm confused.
Questions d'entretien [1]
Question 1
name an odd situation and what you did to resolve the issue and if the customer was satisfied.
J'ai passé un entretien chez Cox Communications (Las Vegas, NV)
Entretien
Interview was quick, about 5 or 6 questions were asked. After initial interview, I was given the chance to interview with a Manager. They asked a few questions and went over how the call center operates. Overall good experience.
Questions d'entretien [1]
Question 1
Tell me about a time you had to make a touch choice related to a customer situation you faced.
J'ai postulé en personne. Le processus a pris 5 jours. J'ai passé un entretien chez Cox Communications (Oklahoma City, OK) en nov. 2023
Entretien
Uses the S.T.A.R method. Be personable, give details the questions given. Don't over complicate your thinking and answers. Best to youtube about this type of interview process beforehand. Other than that, just breath and be confident.
Questions d'entretien [1]
Question 1
What weaknesses do I feel I have regarding the position
J'ai postulé via la recommandation d'un employé. Le processus a pris 1 semaine. J'ai passé un entretien chez Cox Communications (Las Vegas, NV) en juill. 2022
Entretien
Challenging in the end. Phone call call was a breeze. Video interview wasn’t accepted first round. Reapplied . Offered the job second time. They advised that never happens. So don’t get your hopes up if you’ve already been turned down.