J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Concentrix (Katowice) en déc. 2024
Entretien
It was a good experience, NY recruiter was really nice and friendly, the entire process took about a week or so, from the beginning I could tell I had gotten the job.
Questions d'entretien [1]
Question 1
What would you do if found in a difficult position with a client?
Received a phone call where they asked several questions, explained the job, and confirmed whether I could provide identification for security checks and verify that I am an Australian citizen.
Initially, there were multiple-choice and written questions in English and about sample customer satisfaction scenarios online. This was followed by a phone interview where I was asked simple questions based on my resume, given information about the working conditions, and explained how to proceed if the process went well. Finally, I had a video interview with the team leader, where detailed questions about the position were asked and dialogues were conducted based on possible scenarios.
Questions d'entretien [1]
Question 1
How would you response if an dissatisfied customers contacts you?
J'ai postulé en ligne. Le processus a pris 6 semaines. J'ai passé un entretien chez Concentrix (Perth, Australie-Occidentale) en oct. 2025
Entretien
Phone interview was scheduled quickly, the Senior Talent Acquisition member was friendly and approachable, the Video Interview was informative, especially the tasks involved. I had the same Senior Talent Acquisition member plus one training and she was also friendly.
Questions d'entretien [1]
Question 1
What can you tell me about yourself, what are your coping strategies.