J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien chez Concentrix (Cubao) en août 2024
Entretien
If you schedule an interview before 1 PM, you have the opportunity to complete the entire process in just one day. However, it’s important to note that the interview may take approximately 8 to 10 hours to finish. Therefore, it’s advisable to plan your day accordingly to ensure you allocate enough time for the interview without feeling rushed. By starting earlier, you can manage your time effectively and make the most of the day to wrap up the process thoroughly.
Received a phone call where they asked several questions, explained the job, and confirmed whether I could provide identification for security checks and verify that I am an Australian citizen.
Initially, there were multiple-choice and written questions in English and about sample customer satisfaction scenarios online. This was followed by a phone interview where I was asked simple questions based on my resume, given information about the working conditions, and explained how to proceed if the process went well. Finally, I had a video interview with the team leader, where detailed questions about the position were asked and dialogues were conducted based on possible scenarios.
Questions d'entretien [1]
Question 1
How would you response if an dissatisfied customers contacts you?
J'ai postulé en ligne. Le processus a pris 6 semaines. J'ai passé un entretien chez Concentrix (Perth, Australie-Occidentale) en oct. 2025
Entretien
Phone interview was scheduled quickly, the Senior Talent Acquisition member was friendly and approachable, the Video Interview was informative, especially the tasks involved. I had the same Senior Talent Acquisition member plus one training and she was also friendly.
Questions d'entretien [1]
Question 1
What can you tell me about yourself, what are your coping strategies.