1st round will be with HR, they will ask some basic questions, basically, it's a screening.
2nd round will be a written paper. There will be three sections in the written test, written communication, aptitude& reasoning, and technical knowledge.
3rd Round will be with the line manager or AM they will check your analytical skills, communication, process knowledge, stability, and thought process. You just need to be confident with all your answers.
4th round will be Ops, you will meet with the operation manager. They will ask the same question which you have already answered in 1st & 3rd round.
If you get selected you will be referred to the HR manager. He will inform you about the job responsibility and policies, you can negotiate the salary in this interaction
Questions d'entretien [1]
Question 1
The questions will be based on the information obtained from your resume.
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Concentrix en avr. 2025
Entretien
It was not easy. It went for around 53 minutes. The interviewer was really friendly. He started with basic introductory question and that the level of hardness got increased for the question. Although I didnt get selected, I learnt alot.
Questions d'entretien [1]
Question 1
How would you deal with and angry or difficult customer?
J'ai passé un entretien chez Concentrix (Gurgaon, Haryana)
Entretien
it's quite hectic process and lot of rounds will be there and the details are not precise and they need to check multiple things which is not required as well the salary
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Concentrix (Kuala Lumpur) en oct. 2021
Entretien
Straightforward, interview with team leader who listed all the responsibilities and expectations of this role. Stated clearly that no previous experience was necessary, since there would be 1 month of classroom training.
Questions d'entretien [1]
Question 1
Do you have any technical background? (though this was not a dealbreaker)