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      Entretiens chez ConcentrixEntretiens d’embauche pour Customer Service Representative chez ConcentrixEntretien chez Concentrix


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      Entretien pour Customer Service Representative

      20 mai 2021
      Candidat à l'entretien anonyme
      Berlin
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez Concentrix (Berlin) en mars 2021

      Entretien

      I have been invited for an online interview by the Hr in charge of the Netherlands territory. The position I have applied for was actually in Berlin. During my interview I felt we had an engaging conversation and I even thought my goals were actually in line with the company activities. I was excited about it and I was ready to give my best as I always do when it comes to my career. Anyway the recruiter says she was interested in my profile and wanted me to fill an assessment to finish the application. She did sent it over to me I filled it out and sent it back to her and ahaha it has been a month now that I am still waiting for a replay from her. Now, I wasn't applying for a CEO position and the company is not NASA or similar but where is at least the appreciation for the effort and the interest showed towards your company? What is the point to ask for an assessment if you are not able to give a feedback about it? What about the reference letter you have asked for? Not to mention my 3 follow up emails to the Hr, of course with no response. I am pretty sure my application isn't in review anymore as they keep posting the same job offer everywhere. At one point I even thought it was a scam or a joke. Overall, at this point I think I needed to write this review and I should have probably give credits to the 200 and more already existing online regarding this company. This review does not comes from any disappointment, I am not pissed about it, I do have my dream job now but I am indeed a karma person and I think it is fair to give it back what I received and to be honest I am not suggesting anybody to apply for any position at this company. I am convinced that the way you treat your employees or a potential one is what makes a company great. THIS IS NOT A GREAT COMPANY. BYE NEHA

      Questions d'entretien [1]

      Question 1

      Very simple questions about customer service. You can actually have a look on youtube about the interview at this company and rule the conversation, especially if the recruiter is busy with her baby while she is deeply into the job interview. Once again, this is not a complain about her or the baby, again I have been very professional since the beginning, I am not sure about her.
      1 réponse

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Representative chez Concentrix

      Entretien pour Customer Service Representative

      5 juill. 2026
      Candidat à l'entretien anonyme
      Cebu City
      Offre refusée
      Expérience neutre
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Concentrix (Cebu City)

      Entretien

      Was easy, the acquisition teams will guide you through everything. You need to be there early, so that you can be done earlier, and if you fail your final interview you can be interviewed again for a different acount

      Questions d'entretien [1]

      Question 1

      How would you handle angry customers?
      Répondre à cette question

      Entretien pour Customer Service Representative

      3 juill. 2026
      Employé (anonyme)
      Bengaluru
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Concentrix (Bengaluru) en juill. 2026

      Entretien

      Going through resume and knowledge check about windows and adobe. Show know how to pitch in sales. Should know the technical parts of windows and Mac in order to clear the ops round

      Questions d'entretien [1]

      Question 1

      Technical parts of windows and Mac or ios
      Répondre à cette question

      Entretien pour Customer Service Representative

      28 juin 2026
      Candidat à l'entretien anonyme
      Le Caire,
      Offre refusée
      Expérience positive
      Entretien facile

      Candidature

      J'ai passé un entretien chez Concentrix (Le Caire, )

      Entretien

      It was okay. Got a phone call then got invited to do an English language assessment then an interview . It was easy. You get the usual questions in any customer service interview

      Questions d'entretien [1]

      Question 1

      Tell me about yourself and What are your strengths
      Répondre à cette question