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      Recherches associées: Avis sur Concentrix | Offres d’emploi chez Concentrix | Salaires chez Concentrix | Avantages sociaux chez Concentrix
      Entretiens chez ConcentrixEntretiens d’embauche pour Customer Service Representative chez ConcentrixEntretien chez Concentrix


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      Entretien pour Customer Service Representative

      30 juill. 2020
      Candidat à l'entretien anonyme
      Niagara Falls, ON
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Concentrix (Niagara Falls, ON) en juill. 2020

      Entretien

      I went through a preliminary interview, and then I completed some assessments with one of the assessments having an error from the third-party application, which is supported by Korn Ferry. I waited for two weeks. You'd expect that they would have the problem fixed with their third-party by that time, but they sent me an email with Korn Ferry's contact info. I contacted Korn Ferry, and apparently, their customer service and technical support teams have low standards. They didn't fix it. I suggested to the HR personnel the idea of me retaking the application, assuming that the assessments will be submitted successfully the second time I apply, and the HR personnel agreed. "This idea has been in my mind since the day I told them about the issue, but I didn't want to sound pushy." The assessment was submitted successfully, but here is the second unprofessional issue I have. They lost the interview records, and I had to retake an unscheduled interview due to that. I am sure my qualifications are much higher than what they are expecting even though I don't have years of experience, which I should not have because it is supposed to be an entry-level job. I might be frustrated now for the time I wasted with them, but I know it's for the best.

      Questions d'entretien [7]

      Question 1

      Why are you interested in the position?
      Répondre à cette question

      Question 2

      Describe a situation where you had to fix something..
      Répondre à cette question

      Question 3

      What does your previews employer say if asked about your greatest developments?
      Répondre à cette question

      Question 4

      What did you like about a previous job?
      Répondre à cette question

      Question 5

      How do you handle frustrated callers?
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      Question 6

      Why did you leave former jobs?
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      Question 7

      What is your first technical job?
      Répondre à cette question
      1

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Representative chez Concentrix

      Entretien pour Customer Service Representative

      28 mai 2026
      Employé (anonyme)
      Cape Town
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Concentrix (Cape Town)

      Entretien

      Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.

      Questions d'entretien [1]

      Question 1

      They asked if I had experience with troubleshooting different types of technical issues.
      Répondre à cette question

      Entretien pour Customer Service Representative (CSR)

      27 mai 2026
      Employé (anonyme)
      Offre acceptée
      Expérience neutre
      Entretien facile

      Candidature

      J'ai passé un entretien chez Concentrix

      Entretien

      It was a very easy process with some tests for Typing speeds and internet availability. It was then followed by an AI interview process where we would video our responses.

      Questions d'entretien [1]

      Question 1

      How do you respond to issues with communication?
      Répondre à cette question

      Entretien pour Customer Service Representative

      12 mai 2026
      Candidat à l'entretien anonyme
      Kentucky, IL
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai passé un entretien chez Concentrix (Kentucky, IL)

      Entretien

      They make you do all these assessments just for them to deny you. I applied multiple times even though I have the qualifications and still denied. The pay is very cheap as well. Should not have all these assessments and stuff for the little pay
      2