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      Recherches associées: Avis sur Concentrix | Offres d’emploi chez Concentrix | Salaires chez Concentrix | Avantages sociaux chez Concentrix
      Entretiens chez ConcentrixEntretiens d’embauche pour Customer Service Representative chez ConcentrixEntretien chez Concentrix


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      Entretien pour Customer Service Representative

      3 oct. 2019
      Candidat à l'entretien anonyme
      Amsterdam
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 5 jours. J'ai passé un entretien chez Concentrix (Amsterdam) en oct. 2019

      Entretien

      I have applied for an English speaking position but the recruiter contacted me and informed me that they are looking for polish speakers (I’m a native polish speaker). Even though I wasn’t interested in this language position I thought I’m going to try. I got invited for an interview to the office and a short (very quick and rushed) company presentation. There was no enthusiasm at all in any of the employees we’ve met. After that we had to take a couple of quizzes on some old computers about the windows operating system and write emails in English and our native language. Then I had an interview with my potential Team Leader and she wasn’t very polite or kind. I felt a negative vibe coming from her. She was reading her questions very fast and I felt like she doesn’t even wasn’t to speak to me. She mentioned that I left my two previous jobs after a short time and it “looks bad on my CV”. She suggested to work longer for the companies I work for... She asked too many questions about my previous company- she was asking about negative things. At the end we also had a language test which was VERY easy like on a 5th grade level... All of my tests went very very well but the team leader decided that I don’t fit for the position and tbh I was very happy that they didn’t offer me the job! the atmosphere in this office was really odd as well as the interview with the TL. I felt she was trying to attack me with some questions. I also don’t think I would get on well with that team leader. Strange place! Id just like to thank the recruiters which were very polite!

      Questions d'entretien [9]

      Question 1

      Tell me something about yourself
      Répondre à cette question

      Question 2

      Why do you want to work here
      Répondre à cette question

      Question 3

      Describe a time when you had to make a quick decision
      Répondre à cette question

      Question 4

      What would you do if your colleague was chatting and you were working really hard and taking all the calls
      Répondre à cette question

      Question 5

      Why did you leave your previous job
      Répondre à cette question

      Question 6

      What do you think a day in our company looks like
      Répondre à cette question

      Question 7

      What’s your greatest CS strength/ weakness
      Répondre à cette question

      Question 8

      What did you not like about your previous job?
      Répondre à cette question

      Question 9

      She asked (read them from a paper) a lot of questions which you can just find in google. Nothing special/ unusual.
      Répondre à cette question

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Representative chez Concentrix

      Entretien pour Customer Service Representative

      28 mai 2026
      Employé (anonyme)
      Cape Town
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Concentrix (Cape Town)

      Entretien

      Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.

      Questions d'entretien [1]

      Question 1

      They asked if I had experience with troubleshooting different types of technical issues.
      Répondre à cette question

      Entretien pour Customer Service Representative (CSR)

      27 mai 2026
      Employé (anonyme)
      Offre acceptée
      Expérience neutre
      Entretien facile

      Candidature

      J'ai passé un entretien chez Concentrix

      Entretien

      It was a very easy process with some tests for Typing speeds and internet availability. It was then followed by an AI interview process where we would video our responses.

      Questions d'entretien [1]

      Question 1

      How do you respond to issues with communication?
      Répondre à cette question

      Entretien pour Customer Service Representative

      12 mai 2026
      Candidat à l'entretien anonyme
      Kentucky, IL
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai passé un entretien chez Concentrix (Kentucky, IL)

      Entretien

      They make you do all these assessments just for them to deny you. I applied multiple times even though I have the qualifications and still denied. The pay is very cheap as well. Should not have all these assessments and stuff for the little pay
      2