J'ai postulé via une agence de recrutement. Le processus a pris 2 semaines. J'ai passé un entretien chez Concentrix (Belfast, Irlande du Nord) en août 2017
Entretien
Technical form to fill about the client's products, then during the phone interview it's a list of questions point based such as what is good customer service, do you use social media
The interview was quite atypical. Instead of standard questions, I was asked to handle live chat simulations, demonstrate empathy in tricky social media scenarios, and analyze user behavior. It felt more like a real shift than a traditional interview.
Questions d'entretien [1]
Question 1
Typical standard question for a customer service role.
J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Concentrix (Austin, TX) en févr. 2024
Entretien
It was a simple process on zoom, after a short email back and forth, and the recruiter was very kind! I would definitely take the interview if you ever get a request!
J'ai postulé en ligne. J'ai passé un entretien chez Concentrix
Entretien
The interview was really simple and quick. It was just one interview over the phone. The interviewer was really nice and asked a couple of questions then offered me a position on the spot. I ended up accepting the position.