J'ai postulé via la recommandation d'un employé. Le processus a pris 3 semaines. J'ai passé un entretien chez Comcast en oct. 2011
Entretien
Comcast usually interviews several times per month as there is a lot of turnover with front-line employees. Interviews are with one to two supervisors. You will be asked about 10-15 situation questions. I've interviewed people for this position before and oddly enough, the question about workplace conflict usually gets people disqualified more than any other question. There is a phone interview and an online test that tests your ability to multitask as well as a personality test before the actual interview. The whole process takes roughly a month to three weeks.
Questions d'entretien [1]
Question 1
Tell me about a time when you've had a conflict in the workplace.
J'ai passé un entretien chez Comcast (Huntsville, AL)
Entretien
Easy and understanding they want you to succeed and I felt like I was encouraged to ask questions and they were really professional.
Comcast despite its rep cares about its employees it seems
J'ai passé un entretien chez Comcast (Jacksonville, FL)
Entretien
The interview was very smooth and straightforward they ask questions dealing with your previous job experiences and skills. They ask about key metrics used and numbers. They ask how to deal with a customer that is upset and angry.
Questions d'entretien [1]
Question 1
What are some key metrics used at your previous job?
J'ai postulé via un recruteur. Le processus a pris 2 semaines. J'ai passé un entretien chez Comcast (Alabama City, AL)
Entretien
Wow - they ask you like 35 questions - or that's what it felt like! 2 people interviewing you. They are asking you sales questions and many different scenarios. Be prepared to answer how you would overcome objections.
Questions d'entretien [1]
Question 1
Explain a time that you had to provide above and beyond customer service