The Senior Director of Product Design contacted me directly to schedule an interview. The process went very smoothly and the person was professional. A virtual video call was scheduled. On the day of the interview, the director did not show. I waited in the meeting for 45 minutes and emailed twice at the 10 minute mark and at the 45 minute mark. I never received an email back from the director. After reading the other comments on this website, the unprofessional behavior seems normal for this company. Additionally, I rated the interview difficulty level as very easy because there was no interview.