It was pretty standard and expected interview. I didn't get anything that i wasnt really expecting from a youtube video and asking industry questions. dont have issues at the moment with the process overall

The interview process was very easy. I completed an online assessment and video interview first. After evaluating my online assessment and video interview, I was contacted by Citizens with different selections for scheduling an interview. I picked one, showed up early (as they ask that you show up 15 minutes early), and sat down with the Branch Manager. It was a great interview and the Branch Manager was very courteous and friendly while demonstrating that they were very passionate about their role with Citizens. It was a great interview experience.