I came in and met with the head manager, I sat down with a supervisor and did some example of phone calls and answer some questions then after in was done they told me I'm all set then they called met next week and told me I was hired

Easiest interview I have ever had. Sit down with 2 department managers and/or junior manager/CEO. Tell them all your skills and experience. Sell yourself. They try to make you nervous on purpose to see how you handle stressful situations. They will be smiling and making jokes instead of looking mean. Its really an easy interview you just have to know how to sell yourself.