J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Citi (Whittier, CA) en déc. 2012
Entretien
I applied for a full time teller position and within a few days I recieved a phone interview. I was asked basic questions about customer service and sales. I have experience as a teller so this process was routine for me. After the phone interview i was called to schedule an in person interview which i accepted i did some research on the company and practiced my interview questions and answers to be prepared. I met with the assistant manager and the senior teller they both interviewed me at the same time and asked me about my previous work history and how i would handle customers and what was expected of me regarding sales all I can say is that i did well. I was asked for a 2nd interview this time it would be with the branch manager.
Questions d'entretien [1]
Question 1
I was interviewed by the branch manager and right from the get to she asked me a bunch of questions and after i gave an answer she would comment in a negative way. I dont know why but i already knew this interview wasnt going to go well she continued to ask more questions and i answered the best way i could i remained calm and friendly. I wanted to walk out on the interview because of certain comments she made but i just continued. My advice would be to do your research on the company and keep calm and smile alot. Some people are more professional then other so its a matter of getting the right person to interview with unfortunately mine didnt go so well.
Call and in person interview with 3 people must have video on to interview. Also ask about availability and must work other locations. Must work Saturday. Ask about how to handle dificult customers
Questions d'entretien [1]
Question 1
Work experience and how you handle difficult customers
J'ai postulé en ligne. J'ai passé un entretien chez Citi (Albany, CA) en janv. 2026
Entretien
Interviewer felt unprepared and had trouble connecting to other managers via zoom (don't understand why there had to be a total of like 5 managers who work for different locations present as well). Asked generic interview questions, lasting a total of 20-25 minutes.
Questions d'entretien [1]
Question 1
Give an example of when you had to deal with an unhappy client
the bank teller interview was welcoming and efficient, featuring clear questions, supportive interviewers, and a professional atmosphere that highlighted customer service strengths and ensured a positive, confidence-building experience. Overall would recommend.
Questions d'entretien [1]
Question 1
How do you handle difficult or impatient customers while maintaining professionalism?
Can you describe a time you managed an error and corrected it quickly?
What steps do you take to ensure accuracy when handling cash and transactions?