J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Citi en oct. 2016
Entretien
Normally, you apply online and they'll call and pre screen you and set up an interview...blah blah. In this case, I applied and was told to come to the Job Fair in Gray, TN to get an on the spot interview. After waiting in line for 4 hours on a Tuesday, I was rescheduled for the following Friday. The interview was relaxed. The manager that conducted it was very nice and shot the breeze or built rapport with me in between questions.
Questions d'entretien [2]
Question 1
Tell me about a time you had to act quickly. What was the outcome? Would you change what you did? Why?
A client of 30+ years calls in and explains they noticed a late fee on their bill and state that it was late du to a hospital stay and also state they will have to go back at the end of the month. Would you waive this late fee? What else could you do to help this customer?
J'ai postulé via un recruteur. Le processus a pris 4 semaines. J'ai passé un entretien chez Citi (Schaumburg, IL) en sept. 2025
Entretien
The process too a long time and involved a few people, a lot of unnecessary questions not related to the position. They have a very complex process to become employees
J'ai postulé en ligne. J'ai passé un entretien chez Citi (Chicago, IL) en avr. 2024
Entretien
This was a very easy laid back interview process the questions were simple the process of getting moved forward came quickly I was not surprised by any of the questions very basic, second round interview may be more
J'ai postulé en ligne. J'ai passé un entretien chez Citi (Kuala Lumpur)
Entretien
The whole iv process was okay. Interviewer was nice and listening the whole time. Standard customer service interview questions were asked. Overall okay. Interviewer also explains about the whole process and job descriptions and tasks as customer service. Good opportunity for fresh grads especially.