Making a career or company change is nerve wracking, and stressful, but Nick makes anyone he works with feel so at ease! He has the ability to make anyone going through the process feel so comfortable and listened to; he's extremely patient and takes the time to answer every single question you may have (even the really tiny and specific ones!), and if he doesn't know the answer, will connect you with the person who does! He will never "ghost" you on a conversation, and makes sure to check in after every interview to make sure you feel comfortable and confident with any deliverables or follow up. He gives actionable and constructive feedback, and ensures you're as prepared as possible going into every step of the hiring process. The interview process was simple, and moved quickly -- about 3.5 weeks total from initial interview to receipt of offer. Stages: - Phone screen with recruiter - Interview with team manager (Head of Success) - Individual interviews with team members (Enterprise CSM , Corporate CSM, and sales team member) - Panel presentation with Head of Success, Enterprise CSM, Corporate CSM or other team member