J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Charles Schwab (Austin, TX)
Entretien
There is an initial phone interview to gauge your interest in the company/position, then they schedule you for a 40-60 minute phone interested view where they are primarily looking for examples of situations with customers or other related scenarios and a basic knowledge of Charles Schwab history and how it aligns with your goals. After that the talent rep schedules an in person interview which is with 3 hiring managers. It basically consists of the same types of questions as the phone interview only more in depth and expect to explain how situations were handled, how they resolved, and what the root causes could have been. It really helps to have knowledge of the company and to talk about what you find inspiring or what drew you to Schwab.
J'ai postulé en ligne. J'ai passé un entretien chez Charles Schwab en juin 2016
Entretien
The interviewer was very straight forward. It seemed like they were trying to interview as much people as possible for the role. Unfortunately, they never followed up with me to let me know if I was selected (or not) to progress in the interview process, this was rather unprofessional and give a very negative impression of a good brand.
Questions d'entretien [1]
Question 1
Describe a time you encountered a difficult situation on the job and what did you do about it?
J'ai postulé en ligne. J'ai passé un entretien chez Charles Schwab (Richfield, OH) en mai 2016
Entretien
Applied through employee referral . Applied for three different positions . Got an email for a phone interview . Denied for 2 out of 3 because I don't posses a degree . Was contacted again after my denial email that my skills matched up with the participant service job. Another Talent person called stayed on the phone for 50 min I asked what's next and she said an in person interview . That was a Thursday my in person interview was on the following Tuesday . Walked in check in at the desk . A guy came down brought me upstairs to shadow for 30 min then put me in a conference room while I waited for two managers . A girl and a guy . Questions were intense behavioral questions . BE PREPARED. When I thought it was all over another team of people come in to ask more behavior questions . They explain everything about the position and ask if you have any questions . I asked what the next step was and they said the talent person I spoke with at the beginning would be in contact with me regarding if I got the job or not so I'm still waiting and hoping for good results .
Questions d'entretien [1]
Question 1
What would be the most challenging thing about the position to you ? How do you handle situations that have gone bad ? What drives you ?
J'ai postulé via une autre source. Le processus a pris 2 semaines. J'ai passé un entretien chez Charles Schwab (Austin, TX) en avr. 2016
Entretien
One phone interview and then one in person interview with time set aside for shadowing a representative on the floor. Three hiring managers were present for the in person interview.